Your guide to tenancy deposit protection in England. Understand your rights and how your deposit is protected.
In England and Wales, landlords must protect tenancy deposits in a government-approved tenancy deposit scheme. This protects your money and ensures you get it back when you're entitled to it. The law applies to all assured shorthold tenancies.
Your Deposit is Protected
We protect all tenant deposits with a government-approved scheme. You'll receive confirmation with full details within 30 days of paying your deposit.
There are three government-approved deposit protection schemes in England and Wales:
For tenancies starting from 1 June 2019, deposits are capped at 5 weeks' rent if your annual rent is under £50,000, or 6 weeks' rent if it's £50,000 or above.
Your deposit should be returned within 10 days of agreeing how much you'll get back. If there's no agreement, the scheme will hold the disputed amount until resolved.
If your landlord fails to protect your deposit, you could be entitled to compensation of 1-3 times the deposit amount. They also cannot use a Section 21 notice to evict you.
Fair wear and tear is the natural deterioration that occurs through normal everyday use. This includes minor scuff marks, faded curtains from sunlight, or small wear on carpets in high-traffic areas.
Yes! You can check with each scheme directly using your details. Your landlord should have provided you with the scheme name and deposit ID.
Important Notice
If your landlord fails to protect your deposit or provide the required information within 30 days, they cannot serve a valid Section 21 eviction notice. You may also be able to claim compensation of 1-3 times the deposit amount through the courts.
Official government guidance on deposit protection rules and your rights.
How to check if your deposit has been protected and what to do if it hasn't.
Have questions about your deposit? Contact us and we'll be happy to help.