Tenant Fees

Information about permitted fees under the Tenant Fees Act 2019. We are committed to transparent pricing with no hidden charges.

About the Tenant Fees Act 2019

The Tenant Fees Act 2019 caps and bans certain letting fees and tenancy deposits paid by tenants in England. This applies to new or renewed tenancy agreements signed on or after 1 June 2019. The Act ensures that tenants only pay permitted fees and are protected from unfair charges.

Permitted Payments

Rent

The agreed monthly amount as set out in your tenancy agreement. This is payable in advance on the date specified.

Tenancy Deposit

Capped at 5 weeks' rent where annual rent is under £50,000, or 6 weeks' rent where annual rent is £50,000 or above. Your deposit will be protected in a government-approved scheme.

Holding Deposit

Capped at 1 week's rent. This reserves the property while references and checks are carried out. It will be put towards your first month's rent or returned if the tenancy does not proceed through no fault of your own.

Utilities, Council Tax & Other Charges

You are responsible for utilities (gas, electricity, water), council tax, TV licence, telephone, and broadband unless otherwise stated in your tenancy agreement.

Late Payment of Rent

Interest may be charged at 3% above the Bank of England base rate where rent is more than 14 days overdue. This charge will only be applied on the amount outstanding.

Lost Keys or Security Devices

If you lose keys or security devices, you will be charged the reasonable cost of replacement and any associated costs such as changing locks if required for security.

Variation of Tenancy

If you request a change to your tenancy agreement (such as adding a tenant or changing the tenancy term), a fee of £50 or reasonable costs incurred, whichever is greater, may apply.

Additional Information

Important documents and resources for your protection

Client Money Protection Certificate

We are members of a Client Money Protection scheme, which protects your money when held by us.

The Property Redress Scheme

We are members of The Property Redress Scheme, an independent redress scheme for property agents.

If you have any questions about our fees or charges, please contact us. We're here to help.